Adult Diabetes Care at UMass Memorial Health

Team-Based Model of Individualized Diabetes Care
The adult care team, led by clinical chief Samir Malkani, MD, includes endocrinologists (MDs), nurse practitioners, certified diabetes care and education specialists (CDCESs), nutritionists, nurses, and patient care assistants who collaborate to customize care plans for individuals living with Type 1 and Type 2 diabetes.
- Blood Glucose Management System was developed to improve blood sugar control and outcomes for all hospitalized UMass Memorial patients with diabetes through a standardized approach to inpatient care. The system integrates coordinated meal delivery, blood glucose testing and insulin administration, as well as adjusting insulin based on the carbohydrates in each meal. Staff training has strengthened collaboration among nursing, dietary services and diabetes management. The program has improved glucose management and reduced hospital stays for individuals with diabetes by 25%.
- Diabetes Care Coach Program provides intensive, individualized support to individuals who are struggling to manage their blood sugar, connecting them with dedicated coaches who help with medications, daily management, nutrition, lifestyle changes, and barriers to care. Coaches work alongside the patient’s clinical team and maintain frequent contact between office visits, helping to set achievable goals and address challenges.
- Diabetes in Pregnancy Program provides specialized care for women with Type 1, Type 2 or gestational diabetes. The diabetes care team works closely with maternal-fetal medicine specialists and nutritionists to adjust treatment as needs change and provide individualized guidance. This team approach provides ongoing support to help protect the health of both mother and baby throughout pregnancy and after delivery.
Contact the UMass Memorial Diabetes Care Clinic
Schedule or Cancel an Appointment; Urgent Diabetes Medical Issues
Call (508) 334-3206, Monday - Friday, 8:00 AM - 5:00 PM
After Hours, Weekends & Holidays
Call (508) 334-1000. Have the operator page the adult endocrinologist on call

Samir Malkani, MD
Clinical Chief, Division of Diabetes, Endocrinology and Metabolism
The Drs. John Mordes and Regina Yando, Chair in Medicine
Dr. Malkani leads the adult diabetes clinical team at UMass Memorial Health, with more than 25 years of experience on the UMass Chan Medical School faculty. He provides individualized care for people living with diabetes at UMass Memorial Medical Center in Worcester and has also cared for diabetes patients at Milford Regional Medical Center since 2018.
Medical School: All-India Institute of Medical Sciences
Residency: Griffin Hospital, Yale University School of Medicine
Fellowship: UMass Memorial Medical Center
Dr. Malkani's clinical expertise is combined with years of research focused on improving diabetes diagnosis, treatment and care. His work has explored the immune mechanisms of type 1 diabetes, A1c testing, diabetes medications, bariatric surgery and diabetes technology.
Diabetologist Endocrinologists
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Alexandra Albert, MD, PhD
Inpatient Diabetes Service Director
Combined MD-PhD: Yale University School of Medicine
Residency: UMass Chan Medical School
Fellowship: UMass Chan Medical School -
Madona Azar, MD, MPH
Program Director, Endocrinology and Diabetes Fellowship Program
Medical School: St Joseph’s University, Beirut
Residency: Robert Wood Johnson Medical School (currently Cooper University Hospital)
Fellowship: Penn State College of Medicine & U. of Oklahoma -
Julie Chan, MD
Medical School: Tufts University School of Medicine
Residency: Lahey Clinic
Fellowship: Lahey Clinic
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Crystal Cobb, DO
Medical School: Campbell University School of Osteopathic Medicine
Residency: UMass Chan Medical School - Baystate
Fellowship: Emory University
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Pantea Ebrahimpour, MD, MPH, DABOM
Medical School: Tehran University of Medical Sciences
Residency Program: St Vincent Hospital, Worcester, MA
Fellowship Program: Wayne State University, Detroit Medical Center
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Richard Haas, MD, FACE
Director of Gestational Diabetes
Medical School: University of California at San Francisco
Residency: Mount Sinai Medical Center & University Health Center of Pittsburgh
Fellowship: Columbia Presbyterian Medical Center -
Andrea Kassai, MD, PhD
Education: University of Debrecen, Hungary Medical & Health Sciences Centre
Residency: Memorial Hospital of Rhode Island, Alpert Medical School of Brown University
Fellowship: National Institute of Diabetes and Digestive and Kidney Diseases, National Institutes of Health -
Mark O'Connor, MD
Medical School: UMass Chan Medical School
Residency: Mary Hitchcock Memorial Hospital
Fellowship: Massachusetts General Hospital -
Rutu Shah, MD
Medical School: Smt. N.H.L. Municipal Medical College, India
Residency: The Christ Hospital, Cincinnati
Fellowship: Washington University School of Medicine in St. Louis
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Prateek Shukla, MD
Site Director Health Alliance Endocrinology and Diabetes Clinic
Medical School: Maulana Azad Medical College, India
Residency: University of Connecticut
Fellowship: Beth Israel Deaconess Medical Center and Joslin Diabetes Center -
Pavani Srimatkandada, MD
Medical School: New York Medical College, Valhalla, NY
Fellowship Program: Boston University Medical Center
Residency Program: Boston University
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Shiming Xu, MD, MPH
Medical School: Xiangya School of Medicine, Central South University
Residency: Montefiore Medical Center/Albert Einstein College of Medicine (Wakefield Campus)
Fellowship: Montefiore Medical Center/Albert Einstein College of Medicine (Moses and Weiler Campuses)
Care Team Provider Spotlights
Victoria Andersen - Clinical Nutritionist & Diabetes Educator
Cheryl Barry - Certified Diabetes Care and Education Specialist
Jamee Bresee - Physician Assistant
Ashley Bustos - Diabetes Educator
Julie Carrier - Child Life Specialist
Fernanda Costa - Certified Diabetes Care and Education Specialist
Clare Foley - Nurse Practitioner
Sarah Franklin - Nurse Practitioner
Lindsey Gurry - Nurse Practitioner
Christine Hoogasian - Nurse Practitioner
Maritza Jerome - Obesity Medicine
Susan Kim - Nurse Practitioner
Nancy Morris - Nurse Practitioner
Mark O'Connor - Endocrinologist
Prateek Shukla - Endocrinologist
Nancy Sidhom - Nurse Practitioner & Certified Diabetes Care and Education Specialist