• Notification: Important changes to access Clinical Follow-Me-Desktop (FMD) coming – Immediate action required

    Computers used to access the clinical FMD environment will be required to have a new software product called VMWare View installed in order to access the environment after March 29, 2017. 

     

    For University Owned Computers - On March 11, 2017, the Medical School IT department is deploying the required software to most university owned computers that need this software.  If your university owned computer does not receive this software, you may visit the IT SoftStore after March 17 to request an automatic installation of the software title “FMD Client”.

     

    For Student and/or Personally Owned Computers – Please visit this link to locate instructions for downloading and installing the software on your computer.

     

    For more information, please visit this website hosted by UMMHC.

  • Notification: Important changes to access Clinical Follow-Me-Desktop (FMD) coming – Immediate action required

    Computers used to access the clinical FMD environment will be required to have a new software product called VMWare View installed in order to access the environment after March 29, 2017. 

     

    For University Owned Computers - On March 11, 2017, the Medical School IT department is deploying the required software to most university owned computers that need this software.  If your university owned computer does not receive this software, you may visit the IT SoftStore after March 17 to request an automatic installation of the software title “FMD Client”.

     

    For Student and/or Personally Owned Computers – Please visit this link to locate instructions for downloading and installing the software on your computer.

     

    For more information, please visit this website hosted by UMMHC.

Self-Service Tools

The Information Technology department strives to provide you with the best tools that will assist you in performing your job as well as providing value to UMass Medical School.

We are excited to offer effective Self-Service tools to empower you to be more productive and efficient. The Information Technology department offers tools for the workplace that include the ability to reset your password, modify your UMass Outlook Contact Information, free training on Microsoft products such as Outlook, Word, Excel, PowerPoint and Access and the ability to log your own Helpdesk ticket.

In addition, we offer free tools for home that include McAfee antivirus, Microsoft Office as well as many more tools that can be found in the IT Softstore.

                                                         

                         Tools for the Workplace

New for 2015!  Need software?  Check out the IT
SoftStore for titles that are available for UMMS
computers.  Order and have it installed while
you work.  No Technician visit required!

Reset Your Password 

Never get locked out again!  Register your secret
questions here and you can reset your own
password if you ever forget it.

Update Outlook Info 

Ever notice your phone number or job function
was incorrect in the Outlook Address Book?  Go
here to change it.

 Submit a Ticket

Need to report a problem or ask a general
question?  Click here to contact the Help Desk
directly.

 Connect to VPN

Need to work remotely?  Go here to download
and access our VPN options.

 

FREE Microsoft Training

Microsoft Imagine Academy

Want to learn more about how to use your favorite Microsoft
products (Windows and Office programs)?  We are proud to be
able to provide FREE access to the Microsoft Imagine Academy for 
all
UMMS employees and students! 

                      Click the logo to get started today!

Microsoft Imagine Academy
  1. Log in with your Microsoft account (create one if needed - it is different than your UMMS network login)
  2. Register your enrollment code:
    • Use your UMMS email address, and
    • Enrollment code:  3K97J3QAM2AX49
  3. Complete your profile setup
  4. Choose your course and start learning!

 

FREE Tools for Home 

McAfee
Windows   Mac

Protect Yourself and Download Today!
McAfee Antivirus is a premier antivirus
solution used all over the world.  We
are proud to be able to provide it to
all UMMS employees and students for FREE!
MS Windows  
MS Office

Working from home?  Need Microsoft
Windows or Office for your home computer?
Visit this web page to have free access to both products, plus a wide range of discounted software benefits.
NOTE:  You will need to log in with your UMMS network account to view the available software.

 

 

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