• Multi-Factor: Beginning 8/1/17, before accessing HR Direct, you will need to enroll in DUO, our Multi-factor Authentication

    Multi-Factor Authentication coming to HR Direct!

    Beginning Tuesday, August 1, 2017, before accessing HR Direct, you will need to enroll a phone number in DUO, our Multi-factor Authentication (MFA) provider. This is a University-wide initiative to ensure that your personal information is protected. MFA requires you to provide something you know (your username and password), and something you have (such as a cell phone and/or landline).  When logging into HR Direct for the first time on or after August 1, 2017, you will be prompted to enroll with DUO. Once complete, you will then follow a simple two-step authentication process when accessing HR Direct. The link below will provide you all the information you need to register for MFA with DUO and prepare you for this important change.

    http://umassmed.edu/it/security/multi-factor-authentication

     

  • Multi-Factor: Beginning 8/1/17, before accessing HR Direct, you will need to enroll in DUO, our Multi-factor Authentication

    Multi-Factor Authentication coming to HR Direct!

    Beginning Tuesday, August 1, 2017, before accessing HR Direct, you will need to enroll a phone number in DUO, our Multi-factor Authentication (MFA) provider. This is a University-wide initiative to ensure that your personal information is protected. MFA requires you to provide something you know (your username and password), and something you have (such as a cell phone and/or landline).  When logging into HR Direct for the first time on or after August 1, 2017, you will be prompted to enroll with DUO. Once complete, you will then follow a simple two-step authentication process when accessing HR Direct. The link below will provide you all the information you need to register for MFA with DUO and prepare you for this important change.

    http://umassmed.edu/it/security/multi-factor-authentication

     

Who We Are

We are committed to building a united technology division focused on serving the diverse needs of UMass Medical School through partnership of purpose, timely engagement, application of modern technical solutions, and a spirit of innovation

We boost technology for your success!

 Group Photo 2017

Partnership of Purpose          

Develop and strengthen our partnerships within the UMass community to enable us to create more effective systems that help foster collaboration within the community. Improve Customer Satisfaction by listening to our customers’ needs and expectations (IT Survey) and through proactive communication and increased knowledge of our partners’ needs.

Timely Engagement  

Create efficiency in our systems and introduce methods that will allow us to provide solutions that are quicker to implement, more cost effective, and able to increase productivity for the UMass community. Introduce the Agile development methodology to all groups in IT, providing more rapid solutions to a wider group of customers.

Application of modern Technical Solutions

Expand and improve our customer’s ability to be self-sufficient using technology solutions

Introduce the Agile development methodology to all groups in IT, providing more rapid solutions to a wider group of customers

Spirit of Innovation

Empower members of the community to get the most out of UMass technology by providing training and support in a manner that is easy to use and timely. We are dedicated to develop IT services commensurate to the awards winning UMMS’ research capabilities.

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