Student Counseling Services

Office Hours for Administrative Assistant
Monday through Thursday 8:30a.m. - 2:30p.m.
Friday 8:15a.m. - 1:15p.m.
Phone: 508-856-3220   Fax: 508-856-3036
E-mail: Student Counseling Services

As part of our wellness program, we have relaxation CD's available for you. Stop by the office to pick one up.

Full Progressive Muscle Relaxation Exercise (Narrated by Paula-Ann Pricken, PhD - Approx. 30-40 minutes)
Progressive Muscle Relaxation Exercise (Narrated by Paula-Ann Pricken, PhD - Approx. 15 minutes)


ANNOUNCEMENTS

 Summer vacations are fast approaching so if you are an established patient and will be due for a prescription refill while Dr. Rizzi is away this summer (dates below), please make sure to come to one of her Follow-Up Care Clinics by Wednesday 6/28/17, **which will run from 9:00 AM to 11:00 AM that day (ATTN: this is not the usual time!) prior to her July vacation, or by Wednesday 8/2/17 prior to her August vacation.
Please arrive at least 20 minutes prior to the end of a clinic.

If you are unable to come to a Follow-Up Care Clinic due to extenuating circumstances, please email Dr. Rizzi directly at Ruthann.Rizzi@umassmed.edu by Monday 6/26/17 for the July vacation or by Monday 7/31/17 for the August vacation.

There will be Rx coverage for URGENT prescription needs only during Dr. Rizzi's vacations. If you have an urgent Rx request during these time periods, please email SCS@umassmed.edu and allow 48 hours for coordination.

In the event of an EMERGENCY at any time, new and established patients can call Emergency Mental Health (EMH) at 508-856-3562, your local ER or 911. Or you can go directly to EMH (located in the Emergency Department on the University Campus) or your local ER.

We apologize for any inconvenience, but Dr. Rizzi's MORNING and AFTERNOON Follow-Up Care Clinics have been CANCELED on the following dates:

Monday 7/3/2017
Wednesday 7/5/2017
Monday 7/10/2017
Wednesday 7/12/2017
Monday 8/6/2017
Wednesday 8/8/2017
Monday 8/13/2017
Wednesday 8/15/2017

Dr. Rizzi's SUMMER Follow-Up Care Clinic SCHEDULE for established patients is listed below. This schedule is subject to change so please check back for up-to-date announcements:

Monday 6/26/2017 from 10:00 AM to 11:00 AM and 1:00 PM to 2:00 PM
* *Wednesday 6/28/2017 from 9:00 AM to 11:00 AM

Monday 7/17/2017 from 10:00 AM to 11:00 AM and 1:00 PM to 2:00 PM
Wednesday 7/19/2017 from 1:00 PM to 3:00 PM
Monday 7/24/2017 from 10:00 AM to 11:00 AM and 1:00 PM to 2:00 PM
Wednesday 7/26/2017 from 1:00 PM to 3:00 PM
Monday 7/31/2017 from 10:00 AM to 11:00 AM and 1:00 PM to 2:00 PM
Wednesday 8/2/2017 from 1:00 PM to 3:00 PM

Monday 8/21/2017 from 10:00 AM to 11:00 AM and 1:00 PM to 2:00 PM
Wednesday 8/23/2017 from 1:00 PM to 3:00 PM
Monday 8/28/2017 from 10:00 AM to 11:00 AM and 1:00 PM to 2:00 PM
Wednesday 8/30/2017 from 1:00 PM to 3:00 PM

Please feel free to contact SCS at 508-856-3220 or SCS@umassmed.edu if you have any questions or concerns


General Office Information

What is SCS?
Location/Scheduling
What Is Follow-up Clinic?
Prescription Refill Requests
Mental Health Emergencies
Staff
Links 

 

THE STUDENT COUNSELING SERVICES (SCS) provides counseling, psychotherapy, assistance with stress management, and educational programs on emotional well being for graduate, medical, and nursing students. People come to SCS seeking personal growth and greater self-understanding, as well as healthier psychological functioning. Many students using the service are people who want to cope more effectively with difficult or stressful academic situations, while others seek counseling to deal with broader life issues. Some students come because of more serious, troublesome, and/or chronic difficulties in their lives.  

While short-term counseling is most common, it is possible, when time permits, for students to be seen for an extended period. Medication is prescribed and monitored as needed, on a case by case basis.  The costs for our services are covered by the prepaid Student Health Plan fee; there is no additional charge for students using SCS.  Appointments are scheduled weekdays Monday through Thursday with some evening availability. 

To provide the best possible services to the greatest number of students, we ask students to give us 24 hours notice if they need to cancel an appointment, as our counseling services are in very high demand.  This will enable us to offer the appointment to another student. If someone cancels three times, with less than 24 hours notice within a three month period, we will be unable to continue to schedule regular appointments. Instead, we will offer cancellation openings when available in a clinician’s schedule.  Drop in Clinic will remain available as noted below.

The Student Counseling Services maintains strict standards of privacy and confidentiality. Counseling records are kept separately from students' general medical records. No information about a student's contact with the service or information obtained in counseling is released to anyone outside the counseling service staff, including school or hospital administration, faculty, family, or other students, without the knowledge and written consent of the student, unless required by law or in the rare instance of an emergency situation involving someone's safety.
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LOCATION/SCHEDULING 

The Student Counseling Services is located behind the Medical School Library, in Room # S1-620.  Enter the library, then head toward the Computer Lab in the back-right corner then proceed through the brown steel door. There will be signs for SCS.
To schedule an appointment with a clinician on the Student Counseling Services, please call: 508-856-3220 or  E-mail:  
Student Counseling Services

 
SCHEDULE FOR SCS CLINICIANS 

Ruthann Rizzi, MD
Director
Mondays (Patient appts - includes evening hours - and Follow-up Care Clinics) 
Follow-up Care Clinics
    10:00 a.m. to 11:00 a.m. 
    1:00 p.m. to 2:00 p.m.
    

Wednesdays (Afternoon patient appts and Follow-up Care Clinics) 
Follow-up Care Clinics: 
    1:00 p.m. to 3:00 p.m.
Phoebe Moore, PhD
Associate Director
Tuesday morning and evenings
Wednesdays
Thursdays
Melissa Anderson, PhD Friday afternoons
Ashley Hart, PhD
Tuesday mornings
Wednesdays
Fridays
Sureyya Iscan, PhD Thursday mornings
Marianne Smith, MD Wednesday evenings

 


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Follow-up Clinic Hours with Dr. Rizzi
Please see updated chart above. 

       ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 TIME CHANGES & CANCELLATIONS 

For a complete listing of Follow-up times, see the listing above.

Established patients (patients who have already had an evaluation and are currently being seen in SCS) will be seen by Dr. Rizzi for uncomplicated medication refills or other quick needs. No appointment is necessary, but early arrival is recommended as students will be seen on a first come, first served basis.

Follow-up Clinic is not meant to replace psychotherapy visits, nor should it supplant medication appointments when deeper discussions are needed. As always, students new to the clinic or any student with a mental health emergency should contact the service directly. More detailed instructions are given below.

Prescription Refill Requests:

Please be mindful of when your prescriptions will be running out and plan to come to Follow-up Clinic for a new prescription. Dr. Rizzi is in the office on Mondays and Wednesdays only, so prescription refill requests must be addressed on those days. Being seen in person is the best and most efficient option. If you cannot make Follow-up Clinic, please contact our office by phone at 508-856-3220 or email at SCS@umassmed.edu to schedule an appointment. If you are unable to come into SCS due to extenuating circumstances, urgent prescription refill requests must be received by 12:00 p.m. on Wednesday as we require 48 hours to fulfill any non-office visit requests. Thank you.

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MENTAL HEALTH EMERGENCIES

If a mental health emergency arises:

  • Please try to call our office first at 508-856-3220.
  • Outside Business hours please call Emergency Mental Health at 508-856-3562 and ask to have the convering clinician paged.

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STAFF

Alan Brown, M.D., Vice Chair of Integrated Care and Population Health, Psychiatry Department
Ruthann Rizzi, M.D., Director
Phoebe Moore, Ph.D., Associate Director
Michele Eberhart, Administrative Assistant

Melissa Anderson, Ph.D.
Ashley Hart, Ph.D.
Sureyya Iscan, Ph.D.
Marianne Smith, M.D.

LINKS

Student Affairs

STUDENT HEALTH SERVICES

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