Contacting the Immigration Services Office (ISO)

Office Locations

South Street (Shrewsbury) Campus
333 South Street, HR 2nd Floor
Shrewsbury, MA 01545
Directions to South Street Campus
Office Hours:  Monday - Friday 8:30 a.m. - 5:00 p.m. (appointment is recommended)
Main Phone Number: (508) 856-5260 [select option 3]
Fax Number: (508) 856-5922

Medical School - Worcester Campus
S2-100A - 2nd floor of the Medical School Building above the bookstore across from the elevators

Office Hours:  Wednesdays & Fridays by appointment only
Phone:  (508) 856-2177

Appointment Availability

Please contact ISO in advance, to schedule an appointment.  Appointments are available at the following locations and times:

South Street location:

  • Monday - Friday 8:30am - 5pm.  

Medical School location:

  • Appointments with Immigration Specialists on the following days:
    • Wednesdays - Kate Carroll (Amaral)
    • Fridays - Melissa Scher
  • Walk-in travel signature time on Wednesdays from 2pm - 3pm and Fridays from 11am - 12pm on a first come, first served basis.

General Email: *

*Use general e-mail if you are unsure of which ISO Staff member is assigned to your department.  Otherwise, see our Department / Immigration Services Contact list to determine who to contact below.

Vanessa PaulmanDirector, Immigration Services
Kate Carroll (Aralma)Immigration Specialist II
Melissa Scher, Immigration Specialist II
Lynette Fast HorseImmigration Specialist I

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