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Student Counseling Services

Office Hours for Administrative Assistant
Monday through Friday 8:00 a.m. - 4:30 p.m.
Phone: 508-856-3220   Fax: 508-856-3036
E-mail: Student Counseling Services

As part of our wellness program, we have relaxation CDs available for you. Stop by the office to pick one up.

Full Progressive Muscle Relaxation Exercise (Narrated by Paula-Ann Pricken, PhD - Approx. 30-40 minutes)
Progressive Muscle Relaxation Exercise (Narrated by Paula-Ann Pricken, PhD - Approx. 15 minutes)


In the event of an EMERGENCY at any time, new and established patients can call Emergency Mental Health (EMH) at 508-856-3562your local ER or 911. Or you can go directly to EMH (located in the Emergency Department on the University Campus) or your local ER.

PLEASE NOTE - Dr. Rizzi will be holding regular Follow-Up Care Clinic hours on Monday 2/17/20 (President's Day)

The Administrative Assistant will be out of the office on Monday 2/17/20 (President's Day)

 FCC Schedule Through 2/28/20

Please be reminded that Follow-Up Care Clinics are for *established patients.

Wednesday 2/12/20 from 3:00PM to 4:30PM w/Dr. Rizzi

Friday 2/14/20 from 3:00PM to 4:00PM w/Dr. Raj

Monday 2/17/20 from 10:00AM to 11:00AM w/Dr. Rizzi

Wednesday 2/19/20 from 3:00PM to 4:30PM w/Dr. Rizzi

Friday 2/21/20 from 3:00PM to 4:00PM w/Dr. Raj

Monday 2/24/20 from 10:00AM to 11:00AM w/Dr. Rizzi -- CANCELLED

Wednesday 2/26/20 from 3:00PM to 4:30PM w/Dr. Rizzi -- CANCELLED

Friday 2/28/20 from 3:00PM to 4:00PM w/Dr. Raj

*Established patients (patients who have already had an evaluation and are currently being seen in SCS) will be seen by Dr. Rizzi and/or Dr. Raj at Follow-Up Care Clinics for uncomplicated medication refills or other quick needs.  No appointment is necessary, but early arrival is recommended as students will be seen on a first-come, first-served basis.  As always, please make sure to arrive no later than 20 minutes prior to the end of a clinic, and remember to check the SCS website for important announcements to the clinic schedule:

General Office Information

What is SCS?
What Is Follow-up Clinic?
Prescription Refill Requests
Mental Health Emergencies

THE STUDENT COUNSELING SERVICES (SCS) provides counseling, psychotherapy, assistance with stress management, and educational programs on emotional well being for graduate, medical, and nursing students. People come to SCS seeking personal growth and greater self-understanding, as well as healthier psychological functioning. Many students using the service are people who want to cope more effectively with difficult or stressful academic situations, while others seek counseling to deal with broader life issues. Some students come because of more serious, troublesome, and/or chronic difficulties in their lives.  

While short-term counseling is most common, it is possible, when time permits, for students to be seen for an extended period. Medication is prescribed and monitored as needed, on a case by case basis.  The costs for our services are covered by the prepaid Student Health Plan fee; there is no additional charge for students using SCS.  Appointments are scheduled weekdays Monday through Thursday with some evening availability. 

To provide the best possible services to the greatest number of students, we ask students to give us 24 hours notice if they need to cancel an appointment, as our counseling services are in very high demand.  This will enable us to offer the appointment to another student. If someone cancels three times, with less than 24 hours notice within a three month period, we will be unable to continue to schedule regular appointments. Instead, we will offer cancellation openings when available in a clinician’s schedule.  Drop in Clinic will remain available as noted below.

The Student Counseling Services maintains strict standards of privacy and confidentiality. Counseling records are kept separately from students' general medical records. No information about a student's contact with the service or information obtained in counseling is released to anyone outside the counseling service staff, including school or hospital administration, faculty, family, or other students, without the knowledge and written consent of the student, unless required by law or in the rare instance of an emergency situation involving someone's safety.
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The Student Counseling Services is located behind the Medical School Library, in Room # S1-620.  Enter the library, then head toward the Computer Lab in the back-right corner then proceed through the brown steel door. There will be signs for SCS.
To schedule an appointment with a clinician on the Student Counseling Services, please call: 508-856-3220 or  E-mail:  
Student Counseling Services


Ruthann Rizzi, MD

Mondays (Patient appts - includes evening hours - and Follow-up Care Clinic) 
  Follow-up Care Clinic
     10:00 a.m. to 11:00 a.m.

Wednesdays (Afternoon patient appts and Follow-up Care Clinic) 
  Follow-up Care Clinic
     3:00 p.m. to 4:30 p.m.

Phoebe Moore, PhD
Associate Director

Mondays, Wednesdays
Thursdays (includes evening hours)

Ashley Hart, PhD

Wednesdays, Thursdays, Fridays

Erin Tangney, PhD
(née Lenz)

Thursdays (includes evening hours)

Abita Raj, MD

*Fridays (Patient appts - and - Follow-up Care Clinic)
  Follow-up Care Clinic
     3:00 p.m. to 4:00 p.m.

Yashira Oropeza-Diaz, PsyD

Mondays, Tuesdays (Patient appts in Worcester)
Mondays (Evening Hours in Springfield)

Elizabeth Austin, PsyD

Tuesdays (includes evening hours)

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Follow-up Clinic Hours with Dr. Rizzi and Dr. Raj
Please see updated chart above. 


For a complete listing of Follow-up times, see the listing above.

Established patients (patients who have already had an evaluation and are currently being seen in SCS) will be seen by Dr. Rizzi for uncomplicated medication refills or other quick needs. No appointment is necessary, but early arrival is recommended as students will be seen on a first come, first served basis.

Follow-up Clinic is not meant to replace psychotherapy visits, nor should it supplant medication appointments when deeper discussions are needed. As always, students new to the clinic or any student with a mental health emergency should contact the service directly. More detailed instructions are given below.

Prescription Refill Requests:

Please be mindful of when your prescriptions will be running out and plan to come to Follow-up Clinic for a new prescription. Dr. Rizzi is in the office on Mondays and Wednesdays only, so prescription refill requests must be addressed on those days. Being seen in person is the best and most efficient option. If you cannot make Follow-up Clinic, please contact our office by phone at 508-856-3220 or email at to schedule an appointment. If you are unable to come into SCS due to extenuating circumstances, urgent prescription refill requests must be received by 12:00 p.m. on Wednesday as we require 48 hours to fulfill any non-office visit requests. Thank you.

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If a mental health emergency arises:

  • Please try to call our office first at 508-856-3220.
  • Outside Business hours please call Emergency Mental Health at 508-856-3562 and ask to have the covering clinician paged.

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Alan Brown, M.D., Vice Chair of Integrated Care and Population Health, Psychiatry Department & Associate Medical Director, Office of Clinical Behavioral Integration
Ruthann Rizzi, M.D., Director, SCS
Phoebe Moore, Ph.D., Associate Director, SCS
Kathleen McNamara, Administrative Assistant

Ashley Hart, Ph.D.
Erin Tangney, Ph.D. (née Lenz)
Abita Raj, MD

Yashira Oropeza-Diaz, Psy.D.

Elizabeth Austin, Psy.D.


Student Affairs


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