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Frequently Asked Questions

How do I reach a media relations staff member?

To reach a news media professional, please call our office at 508-856-2000 or e-mail

Mark Shelton, Associate Vice Chancellor of Communications
Jim Fessenden, News Media Relations
Lisa Larson, News Media Relations
Sarah Willey, Senior External Communications Producer

If you are a member of the press and are calling about the condition of a patient, please contact our clinical partner UMass Memorial Medical Center at 508-793-5726.

To make a public records request, email

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