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Working with the media

What you should do if a member of the media calls you

We always like to know when our faculty members are speaking with the media. It helps us identify and cultivate reporters who are interested in UMass Chan Medical School. Additionally, because we share a campus with UMass Memorial Medical Center, it’s important we ensure the privacy and confidentiality of our patients. Therefore, any member of the media visiting the campus must be accompanied by a member of the Office of Communications.

When a reporter calls, gather the basic details—reporter's name, media outlet, phone number and story deadline. Additionally, it's important to ask what the story will be about and how and where it will be used.

We also have a television studio on the UMass Chan Worcester campus, and can help coordinate live or taped on-camera interviews with broadcast media. The studio is easily accessible in the basement adjacent to the medical school and hospital, and the media relations team can arrange the entire interview.

For all media inquiries, please reach out to our staff. You can contact us at 508-856-2000 or send an e-mail to

UMass Chan TV studio location
55 Lake Avenue North
Worcester, MA 01655-0002 

Why you should work with the media

Taking time to share your news or expertise with a reporter is good for UMass Chan Medical School and UMass Memorial Medical Center as it gets the word out about the remarkable things happening on campus. It’s also good for you: a news story is a great way to promote your work to an audience of thousands, even millions, of people.

Importantly, working with the media also fulfills UMass Chan Medical School's obligation as a public institution to keep residents of the commonwealth informed about campus research, teaching and scholarship.