UMMS Information Technology Procedures
UMMS Information Technology Procedures are a mandatory sequence of activities that must be followed to correctly perform a task. In addition, they are designed to provide standards with the support structure and specific direction they require to be meaningful and effective. The procedures below are applicable to all IT groups.
Customer Service:
- Casper Suite Procedure
- Computer Procurement Procedure
- Password Management Procedure
- Windows Build Procedure
Data Science and Technology:
- Patch Management Procedure - AWS
- Cloud Strategy - Access Management Procedure
- Cloud Strategy - UMass Medical Instance Restore Procedure
Engineering:
- Change Control Procedure
- Data Masking Procedure - Oracle
- Data Masking Procedure - SQL
- Root Cause Analysis Procedure
Infrastructure
- Adding WiFi Access Points Procedure
- Backup Data Destruction Procedure
- Creating a New Voicemail Box Procedure
- Data Retention and Backup Procedure
- Electronic Media Disposal Procedure
- Electronic Media Reuse Procedure
- High Risk Account Disable Procedure
- Infoblox Access Review Procedure
- Infrastructure Services OnCall Procedure
- Iron Mountain Access Procedure
- IT Infrastructure Firewall Modification Procedure
- IT Phone Factor for Multifactor Authentication Procedure
- MoveIT - SLA
- MoveIT - SOP
- New Server Build Checklist
- Server Decommission Checklist
- Tape Vault Access Procedure
- UMW IT - Server Request Form
Information Security
- Alienvault - Agent Deployment Procedure
- Alienvault - Agent Deployment Procedure - Linux
- Alienvault - Backup Procedure
- Alienvault - Review Process for Logging
- OWASP Scanning Procedure
- Patching Procedure
- Phishing Incident Response Procedure
- Policy, Standard and Procedure Review Procedure
- Risk Assessment Procedure
- SecureWorks Procedure
- Third Party Clinical Data Procedure
- Third-Party Vendors and Protected Health Information Procedure
