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Career Development

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Medical Education

Evolving as a medical educator is foundational to primary care residency training. Our primary care residents complete a rotation in Medical Education during their residency. The rotation offers teaching instruction from faculty trained in educational theory as well as direct teaching opportunities, including planning and leading morning report or intern report; direct teaching in medical student courses in physical examination and interviewing with faculty observation and feedback; independent educational projects (e.g. creation of learning materials for patients); didactics on educational topics; and attendance at administrative or educational meetings. 

Quality Improvement

Our robust QI Curriculum involves classroom, independent study, and hands-on project participation. A three-year QI didactic curriculum is delivered during the Ambulatory week didactic sessions. All residents earn their White and Yellow Belts in Lean Process Improvement. Finally, each resident is expected to participate in a QI Project from the ambulatory, inpatient, or educational setting, including completing an A3 form with multiple PDSA cycles.  Project posters are presented at the Annual Resident Poster Day, with awards given in multiple categories. At the completion of their training, our residents are fully capable of leading Quality Improvement projects in their future area of practice. 


Leadership skills are critical to success in primary care. We offer training focused on effective communication through the highly acclaimed Crucial Conversations and Crucial Accountability programs. Residents also complete DiSC behavior assessments, which help to identify a person’s workplace personality, and then enhance this knowledge in the StrengthsFinder program. Didactic lectures providing an overview of revenue cycle, managed care/accountable care organizations and population health are also core to the resident experience. Residents can create a custom physician leadership elective where they work closely with physician leaders in the institution to better understand what the role entails.

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Our residents form strong and lasting relationships with numerous faculty mentors over the course of their training.
 They are paired with a clinic preceptor for the duration of their training. They are also placed in a cohort firm with 
categorical and primary care residents, where they will have the benefit of a longitudinal relationship with a Master Clinician Educator (MCE) and Associate Program Director (APD). Primary Care residents will have a dedicated Primary 
Care Core Faculty mentor throughout their 3 years of training. We anticipate this relationship will focus on professional goals, personal well-being, and scholarship. Finally, primary care residents have at their disposal the expertise of all the core faculty within General Internal Medicine dedicated to the primary care residency program.


We encourage our residents to participate in scholarly activity as part of their formation as physicians. Residents have attended and presented at the Society of General Internal Medicine regional and national conferences and are also required to present at our annual residency poster session locally. There are also opportunities to participate in conferences and events sponsored by the Worcester District Medical Society, the Massachusetts Medical Society and the American College of Physicians.