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Standardized Patient Program Policies & Procedures

Notice: A new page for this content is now available at the top right corner of your screen, under a section For SPs & Trainers. Please contact iCELS for username and password to access the section.

Welcome to UMass Medical School’s iCELS Standardized Patient Program Administrative Policy and Procedures website. This site provides active Standardized Patients (SPs) with a centralized source for the program’s approved operating policies and procedures. All Standardized Patients (SP) are per diem employees of the UMass Medical School iCELS SP program and are representatives of UMass Medical School. An appropriate level of professionalism is expected to be maintained at all times.  Click on the links to the left for the SP Professional Standards. 

iCELS SP Program is responsible for maintaining this site, please direct any questions to .