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Emergency Child Care with

We are thrilled to share that we are partnering with Care@Work by for our NEW family care benefits. We know that caring for your family while you work can be a challenge. We know that life is unpredictable, so to help alleviate some these unexpected challenges, we are providing you with family care benefits to help meet these needs.

Effective September 15, 2020, UMass Chan Medical School will offer the following benefits to all eligible residents/fellows.

Back-up Care for Children

Backup Care for Children: Access to in-home or in-center vetted and subsidized care for your children when your regular care is not available. Use your Backup Care days for school or day care closures, last-minute sitter cancellations, someone to help with distance learning, and more.

  • You have a total of 10 days of Backup Care/year to use.
  • Backup Care co-pays are as follows:
    • $0/hr for in-home child care
    • $0/day for in-center child care

Personal Network Back-up Care

Personal Network Backup Care: When your regular care isn’t available, you may prefer to use one of your go-to sitters or centers. With Personal Network Backup Care, you can have a family member, neighbor, friend, or regular sitter watch your child(ren) and get reimbursed for a portion of the cost.


Each resident/fellow is eligible to enroll and utilize the online membership, for finding other caregivers for things like tutoring, pet care, elder care, etc.  There is no covered benefit for the cost of these types of care.

How to Enroll


You will use your Employee ID to register and make sure to download the Care@Work mobile app to quickly request Back-up Care!

If you have any questions, please