To determine your operating system's version, please follow the steps below.
1. On your desktop, click on the apple icon in the top left-hand corner of your screen.
2. Click "About This Mac"
3. Under the name of the operating system there will be a version number. If this version is less than 10.14, you will need to upgrade your operating system before proceeding to the next step. If you are running 10.14 or higher, please proceed to the next step.
If you are having trouble upgrading your OS. Please fill out the form below and we will get back to you as soon as possible. In the meantime, you can access your email at outlook.office.com.