Resident and Fellow

For a more information, access the New Hire website or Office of Graduate Medical Education website. 

General Topic Contact
Benefits enrollment

HR Benefits Department

Phone: 508-856-5260, Option 1, Option 1

Email: benefits.umms@umassmed.edu 

Benefits Website: Benefits Website (requires intranet access)

Resident/Fellow Benefits Summary Website: Benefits Summary for Resident/
Fellow

Email access

IT Department

Phone: 508-856-8643

Email: UMassChanHelpdesk@umassmed.edu

Network ID and System Access

IT Department

Phone: 508-856-8643

Email: UMassChanHelpdesk@umassmed.edu

Orientation questions

Office of Graduate Medical Education

Phone: 508-856-2903

Email: ogme@umassmed.edu

Website: Office of Graduate Medical Education - GME Staff Information

Foreign National questions and I9 guidance

Immigration Services

Phone: 508-856-5260, Option 3

Email: immigrationservices@umassmed.edu

Website: Immigration Services Contact Information or Immigration Services website and "Walk-in Hours"

Onboarding Tasks

HR Service Center (New Hire Assistance)

Phone: 508-856-5260, Option 1, Option 4

Email: onboarding@umassmed.edu

Parking and transportation

Parking Office

Phone: 508-856-3630

Email: parking@umassmed.edu 

Parking website: Visit Parking website (Intranet site)

New Hire website: Visit our New Hire website (Parking section)

Time Reporting and Pay Advice (pay stubs)

HR Direct Platform

Website: UMass Chan Medical - HR Direct Access Platform