• Notification: Important changes to access Clinical Follow-Me-Desktop (FMD) coming – Immediate action required

    Computers used to access the clinical FMD environment will be required to have a new software product called VMWare View installed in order to access the environment after March 29, 2017. 

     

    For University Owned Computers - On March 11, 2017, the Medical School IT department is deploying the required software to most university owned computers that need this software.  If your university owned computer does not receive this software, you may visit the IT SoftStore after March 17 to request an automatic installation of the software title “FMD Client”.

     

    For Student and/or Personally Owned Computers – Please visit this link to locate instructions for downloading and installing the software on your computer.

     

    For more information, please visit this website hosted by UMMHC.

  • Notification: Important changes to access Clinical Follow-Me-Desktop (FMD) coming – Immediate action required

    Computers used to access the clinical FMD environment will be required to have a new software product called VMWare View installed in order to access the environment after March 29, 2017. 

     

    For University Owned Computers - On March 11, 2017, the Medical School IT department is deploying the required software to most university owned computers that need this software.  If your university owned computer does not receive this software, you may visit the IT SoftStore after March 17 to request an automatic installation of the software title “FMD Client”.

     

    For Student and/or Personally Owned Computers – Please visit this link to locate instructions for downloading and installing the software on your computer.

     

    For more information, please visit this website hosted by UMMHC.

Kaltura

Kaltura is a powerful video sharing service that works directly in Blackboard that will allow you to upload videos, capture your screen/lectures/instructor perspective and record from your webcam.

The Kaltura video player is very robust allowing your media to be easily viewed on all major browsers and devices such as the iPad, iPhone, or Android.

Licenses are available and associated with blackboard accounts. To have kaltura turned on within a course please contact:  unwhelpdesk@umassmed.edu.

UMMS Help Desk Support

The UMass Medical School Customer Service Help Desk is available Monday through Friday, 7:00 am - 6:00 pm. 

Contact Info 
508-856-8643
umwhelpdesk@umassmed.edu

You may also visit us in person at S1-311.

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