Multi-Factor Authentication at UMass Medical School

We are enchancing our systems to better protect your personal data!

UMass Medical School is implementing Multi-Factor Authentication (MFA) utilizing DUO, a product used to prevent unauthorized access to your personal information and University data. This is a University-wide security intitiave with the goal of protecting the University against data breaches by ensuring only legitimate users and appropriate devices have access to sensitive data and applications.  

MFA coming to HR Direct!

The DUO implementation will impact PeopleSoft HR Direct, the self-service human resources application that is available to all current UMass Medical School employees. This project is being implemented by UITS for all UMass Campuses. Check out our FAQ page for additional information.

What is DUO?

DUO is a two-factor authentication product that provides additional security by requiring both something you know (your username and password), and something you have (such as a cell phone, hardware token, and/or landline) any time you authenticate to a Duo-enabled system. 

How it works?

Once you enroll in DUO, when you log into a system or application via your username and password, a code will be sent to your mobile device.  This code must be entered on the system to fully authenticate and log you in.

When you log into a multi-factor authentication enabled service, you will be prompted for an additional authentication factor by any of the following methods you choose:

  • phone call to your landline phone or mobile phone.
  • "Push" notification to your mobile device.

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