• Notification: Important changes to access Clinical Follow-Me-Desktop (FMD) coming – Immediate action required

    Computers used to access the clinical FMD environment will be required to have a new software product called VMWare View installed in order to access the environment after March 29, 2017. 

     

    For University Owned Computers - On March 11, 2017, the Medical School IT department is deploying the required software to most university owned computers that need this software.  If your university owned computer does not receive this software, you may visit the IT SoftStore after March 17 to request an automatic installation of the software title “FMD Client”.

     

    For Student and/or Personally Owned Computers – Please visit this link to locate instructions for downloading and installing the software on your computer.

     

    For more information, please visit this website hosted by UMMHC.

  • Notification: Important changes to access Clinical Follow-Me-Desktop (FMD) coming – Immediate action required

    Computers used to access the clinical FMD environment will be required to have a new software product called VMWare View installed in order to access the environment after March 29, 2017. 

     

    For University Owned Computers - On March 11, 2017, the Medical School IT department is deploying the required software to most university owned computers that need this software.  If your university owned computer does not receive this software, you may visit the IT SoftStore after March 17 to request an automatic installation of the software title “FMD Client”.

     

    For Student and/or Personally Owned Computers – Please visit this link to locate instructions for downloading and installing the software on your computer.

     

    For more information, please visit this website hosted by UMMHC.

Cell Phones, Data Air Cards, Pagers

Cell Phones, Data Air Cards, Pagers

In partnership with the State of Massachusetts; Medical School staff and employees are eligible for cellular service discounts on personal cell phones with Verizon Wireless and AT&T Wireless. Click here to visit the purchasing site for more details ().

Mobile Device Resources

1. Mobile Device Request Form

2. Mobile Device Acceptance Form

3. Mobile Cellular Device Policy

4. Mobile Device Backup Instructions

5. Mobile Virus Protection

6. Pager Manual

 

 

Cell Phones & Data Air Cards

The Communication Technologies department also supports institutionally procured cell phones, data air cards, and cellular service where the associated benefits justify the expense. Please refer to the Medical School Mobile Cellular Device Policy for process and procedure for requesting a cellular device or service.

The IT Help Desk also offers Medical staff loaner Data Air Cards for use within the Continental United States. The Data Air cards provide access to the internet when off campus or when a public wireless network is unavailable via a USB port on a laptop. Air cards are available for a 10 day period based on availability and can be picked up at either Help Desk location at the Main Campus or South Street facility. For more please contact the Information Technologies Helpdesk at 6-8643 or via email Helpdesk@umassmed.edu.

Pagers

Pagers by USA Mobility/Spok are available to the UMMS community who would like the ability to receive one way communication via alpha or numeric messages. Pagers can augment notification when cell service is lacking. Pagers can be obtained from Communication Technologies by initiating a ticket with the Help Desk.

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