- Student Technology Resources
- Bb Learn
- E*Value for Students
- Information Security
- Laptop Tutorials
- SoM Laptop Program
The UMass Medical School Customer Service Help Desk is available Monday through Friday, 7:00 am - 6:00 pm. Please bring your questions regarding the Student Laptop Program to the UMMS Help Desk.
You may also visit us in person at S1-311.
Technical assistance for Bb Learn is available 24 hours a day, 7 days a week. Self Help and Contact information for assistance with troubleshooting can be found at http://umw.echelp.org.
The minimum system requirements outlined below will ensure that your laptop serves as a portal to Computer-Based Testing and all digital resources including online courses, streaming lectures and podcasts, Virtual Microscopy slides and digital lecture notes.
|Processor||Pentium 1.5 GHz or faster|
|Screen Size||13” or larger to view Virtual Microscopy and other images without scroll bar dependency|
|Hard Drive||250 Gigabytes or larger|
|Operating System||Windows 8.1, Windows 7, Windows Vista,
Mac Lion 10.7, Mt. Lion 10.8, Mavericks 10.9
|Wireless Capability||Wired Ethernet capability built in or necessary adapter required|
|Ethernet Cable||4’ or longer|
|Screen Sharing Requirement||VGA Ready or VGA adapter|
|Removable Storage||External Storage must be encrypted|