UMMS Help Desk Support

The UMass Medical School Customer Service Help Desk is available Monday through Friday, 7:00 am - 6:00 pm.  Please bring your questions regarding the Student Laptop Program to the UMMS Help Desk.

Contact Info
508-856-8643
umwhelpdesk@umassmed.edu

You may also visit us in person at S1-311.

24/7 Help Desk Support

Technical assistance for Bb Learn is available 24 hours a day, 7 days a week. Self Help and Contact information for assistance with troubleshooting can be found at http://umw.echelp.org.

Bb Learn

The University of Massachusetts System has chosen Blackboard Learn (Bb Learn) as its Learning Management System. Blackboard Learn offers modern technology that fosters active teaching and learning, and easy integration of all types of content.

You may log in to Bb Learn at https://umassmed.umassonline.net.

Bb Learn login

UMMS Style Guide for Organization of Content

Based on feedback from our students and working with our faculty groups, the univeristy has created a Style Guide for the delivery of online content. As a result, most of the courses housed within Bb Learn present a consistent look and organization of content.