- Student Technology Resources
- Bb Learn
- E*Value for Students
- Information Security
- Laptop Tutorials
- SoM Laptop Program
The UMass Medical School Customer Service Help Desk is available Monday through Friday, 7:00 am - 6:00 pm. Please bring your questions regarding the Student Laptop Program to the UMMS Help Desk.
You may also visit us in person at S1-311.
Technical assistance for Bb Learn is available 24 hours a day, 7 days a week. Self Help and Contact information for assistance with troubleshooting can be found at http://umw.echelp.org.
The following is recommended in order for to keep your laptop and personal files protected:
When you download from a company's website, you may wish to unclick the option(s) to install other add-ins such as additional browsers. The default is that additional downloads are checked to include in the downlaod.
In the example below, when you download Flash, Adobe will automatically install the Google Chrome browser unless you uncheck the box: