When will I receive my card or certificate?
Classes must be paid in full in order to receive a certification card and continuing education credit(s). A certification card is generally awarded on the day of the course to those who successfully complete the course and have paid for the course in full.
If for some reason your card is not available on the day of the course, your card will be mailed to you at the address you gave when you registered. If you wish your card sent elsewhere, please contact us at firstname.lastname@example.org
How can I receive Continuing Education Credits?
Continuing Education Credits for our online courses with skills sessions are provided directly by the AHA. Once you have successfully completed all of the material, you may request a certificate through their website.
Continuing Education Credits for ATLS are managed by the verifying institution, the American College of Surgeons.
We provide Continuing Education Credits for FCCS learners. To request verification of those credits, please contact us at email@example.com.
We also provide Continuing Education Credits for BLS Learners who attend an in-person class (rather than a skills session). To request verification of those credits, please contact us at firstname.lastname@example.org.
How long is my card valid for?
BLS, ACLS, and PALS certifications are valid for 2 years.
FCCS certifications are valid for 3 years
ATLS certifications are valid for 4 years
My card has expired. Can I still take the retrain class?
For ATLS, BLS, ACLS, and PALS: If your card has expired within the past 6 months, you are still eligible to take a retrain course. Otherwise, you must take the initial course to recertify.
Please note that this 6 month grace period only applies to your eligibility to take a retraining course rather than an initial course. Your certification will still have lapsed as of the expiration date on your card or certificate. If your home institution requires the certification, please consult their policies to determine whether a lapsed certification will affect your privileges.
For FCCS, there is no difference between the initial and recertification material.
What if I lost my card, how do I replace it?
You may order a replacement card at the following link: https://umassmed-web.ungerboeck.com/reg/reg_p1_form.aspx?oc=10&ct=REGISTRATION&eventid=5346
Please note that we cannot replace expired cards.
I took an online course that does not require an in-person skills test. Can I get a certificate card from UMass?
No, AHA online courses require an in person skills test, these courses are not transferable.