UMMHC LGBTQ Initiatives

The Challenge of Invisibility in Health Care for LGBT People

Despite advances in protections for lesbian, gay, bisexual, and transgender (LGBT) people—or, as some refer to this population, sexual and gender minorities—that have occurred over the last several decades, many barriers to good health and high-quality health care remain. According to authorities such as the Institute of Medicine and The Joint Commission, collecting sexual orientation and gender identity (SO/GI) data in health care settings is essential to providing high-quality, patient-centered care to LGBT individuals, as well as an important part of efforts to better understand and address LGBT population health disparities.

See the brochure designed for UMMHC "Do Ask, Do Tell" (PDF)

Brochure acknowledgements: The effort to place these brochures was begun by Medical Student Joseph Homsi, a QMass student leader. Because of his efforts, our office obtained permission from the Fenway Institute to customize to the UMass Memorial Health System. We have printed over two thousand and have placed the brochures in over 100 clinical spaces. Each brochure holder is tagged so that the clinical staff can call to reorder. If you would like to have these brochures in your clinic, contact John Trobaugh, MFA 508-856-2418 or visit S1-710 (University Campus).  

The Do Ask Do Tell publication was originally produced by the National LGBT Health Education Center, The Fenway Institute, Fenway Health with funding under cooperative agreement #U30CS22742 from the U.S. Department of Health and Human Services, Health Resources and Services Administration, Bureau of Primary Health Care. The contents of this publication are solely the responsibility of the authors and do not necessarily represent the official views of HHS or HRSA.

Rainbow Flag Stickers for your badge

We also now have tiny rainbow stickers that you can put on your badge!  The two locations for picup are the DIO and the Office of Student Affairs. This is a voluntary "opt-in" program that came about because of the student Leaders of QMass (UMass' LGBTQ Student group) initative. Once you see the stickers you will want one too! If you would like to have one of these stickers for your badge, contact John Trobaugh, MFA 508-856-2418 or visit S1-710 (University Campus). 

 Rainbow flag icon

A Safe Place to Talk, In-Person, Email and On the Phone

The Office of Diversity and Inclusion is here for you! We want to hear concerns and suggestions from across the Academic Medical Center from patients, faculty, caregivers, students and employees of all kinds. The Diversity and Inclusion Office offers a place where you can receive information, referrals, and support for a range of issues without being judged or rushed into any decision you are not prepared to make.  We are here to encourage and ensure you that you are not alone. We have may projects in the pipeline! Please contact John Trobaugh, MFA 508-856-2418 or visit S1-710 (University Campus). 

In addition, there is a peer-lead support hotline at the Fenway Health Institute. Trained volunteers are available to talk to about safer sex, coming out, where to find gay-friendly establishments, HIV and AIDS, depression, suicide, and anti-gay/lesbian harassment and violence. The Fenway offer several hotlines depending on your age or concern, go to this page to see all the options.

Transgender Healthcare 

A 2006 study conducted by the Greater Worcester Community Foundation "Voices of Gay, Lesbian, Bisexual and Transgender People in Worcester County" identified the lack of access to GLBT-Welcoming health care as a critical service gap."  A brochure was created by the UMass Memorial Medical Center Ad Hoc Committee to improve care for the GLBTQ population. The Office of Diversity and Inclusion will provide this brochure upon request and it was adapted from Trans/Formative Healthcare by Anthony Ricardi, University of Washington - School of Nursing. For a copy please contact John Trobaugh, MFA 508-856-2418 or visit S1-710 (University Campus). 

See the brochure designed for providers of UMMHC Transgender Healthcare 

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