UMMHC LGBTQ Initiatives

The Challenge of Invisibility in Health Care for LGBT People

Despite advances in protections for lesbian, gay, bisexual, and transgender (LGBT) people—or, as some refer to this population, sexual and gender minorities—that have occurred over the last several decades, many barriers to good health and high-quality health care remain. According to authorities such as the Institute of Medicine and The Joint Commission, collecting sexual orientation and gender identity (SO/GI) data in health care settings is essential to providing high-quality, patient-centered care to LGBT individuals, as well as an important part of efforts to better understand and address LGBT population health disparities.

See the brochure designed for UMMHC "Do Ask, Do Tell" (PDF)

Brochure aknowledgements: The effort to place these brochures was begun by Medical Student Joseph Homsi, a QMass student leader. Because of his efforts, our office obtained permission from the Fenway Institute to customized them to the UMass Memorial Health System, we have printed over 2 thousand and have placed the brochures in over 100 clinical spaces. Each brochure holder is tagged so that the clinical staff can call to reorder. If you would like to see these brochures in your clicnic, contact John Trobaugh, MFA 508-856-2418. 

The Do Ask Do Tell publication was originally produced by the National LGBT Health Education Center, The Fenway Institute, Fenway Health with funding under cooperative agreement #U30CS22742 from the U.S. Department of Health and Human Services, Health Resources and Services Administration, Bureau of Primary Health Care. The contents of this publication are solely the responsibility of the authors and do not necessarily represent the official views of HHS or HRSA.

A Safe Place to Talk, InPerson, Email and On the Phone

The Office of Diversity and Inclusion is here for you! We want to hear concerns and suggestions from across the Academic Medical Center from patients, faculty, caregivers and employees of all kinds. The Diversity and Inclusion Office offers a place where you can receive information, referrals, and support for a range of issues without being judged or rushed into any decision you are not prepared to make.  We are here to encourage and ensure you that you are not alone. We have may projects in the pipleline! Please contact John Trobaugh, MFA 508-856-2418. 

In addition, there is a peer-lead support hotline at the Fenway Health Institute Talk trained volunteers about safer sex, coming out, where to find gay-friendly establishments, HIV and AIDS, depression, suicide, and anti-gay/lesbian harassment and violence.The Fenway offer several hotlines depending on your age or concern, go to this page to see all the options.

Transgender Healthcare 

A 2006 study conducted by the Greater Worcester Community Foundation "Voices of Gay, Lesbian, Bisexual and Transgender People in Worcester County" identified the lack of access to GLBT-Welcoming health care as a critical service gap."  A brochure was created by the UMass Memorial Medical Center Ad Hoc Committee to Improve Care for the GLBTQ population. The Office of Diversity and Inclusion will provide this brochure upon reqest and it was greatfully adaped from Trans/Formative Healthcare by Anthony Ricardi, University of Washington - School of Nursing. For a copy please contact John Trobaugh, MFA 508-856-2418. 

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