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Performance Measurement

Since 2001, UMass Medical School's Center for Health Policy and Research has been working with MassHealth, the state’s Medicaid program, to monitor and assess quality and performance in accordance with national standards and federal regulations.

This includes responsibility for producing the MassHealth annual Health Plan Employer Data and Information Set (HEDIS) report and related Clinical Topic Reviews.  These reports are used to establish benchmarks, assess effectiveness, and quantify improvement over time.  They also serve as the basis for further evaluation and measurement programs, including:

Key Staff

Terri Anderson  Terri Anderson, Ph.D., M.S.W.
Associate Director, Evaluation and Measurement Unit
 Christine Clements Christine Clements, Ph.D., M.P.H.
Associate Director, Evaluation and Measurement Unit

Learn More

Terri Anderson
(508) 856-6520

Christine Clements
(508) 856-6521