5.  I have a 13” MacBook Pro. Do I need to buy a new computer?

We have had many requests to use 13" monitors. We understand that 13” is a standard size. In fact, many students are already using this size with no real issues. While 14” inch or larger is optimal using a 13” will be fine.


UMMS Help Desk Support

The UMass Medical School Customer Service Help Desk is available Monday through Friday, 7:00 am - 6:00 pm.  Please bring your questions regarding the Student Laptop Program to the UMMS Help Desk.

Contact Info

You may also visit us in person at S1-311.

24/7 Help Desk Support

Technical assistance for Bb Learn is available 24 hours a day, 7 days a week. Self Help and Contact information for assistance with troubleshooting can be found at http://umw.echelp.org.