1. Can someone on campus make sure my computer meets all minimum requirements?

We would be happy to see you any time prior to the start of school to make sure all is in working condition. Please walk into our Help Desk are located in office S1 311, across the hall from the Chancellor’s Suite. This may be in your best interest because you will be given assignments before the first day of class. The technicians there should be able to make sure your computer is in compliance with our requirements. If more help is needed Academic Computing Services is located in an office inside the Help Desk area.

UMMS Help Desk Support

The UMass Medical School Customer Service Help Desk is available Monday through Friday, 7:00 am - 6:00 pm.  Please bring your questions regarding the Student Laptop Program to the UMMS Help Desk.

Contact Info

You may also visit us in person at S1-311.

24/7 Help Desk Support

Technical assistance for Bb Learn is available 24 hours a day, 7 days a week. Self Help and Contact information for assistance with troubleshooting can be found at http://umw.echelp.org.