Unwanted Add-ins

When you download from a company's website, you may wish to unclick the option(s) to install other add-ins such as additional browsers. The default is that additional downloads are checked to include in the downlaod. 

In the example below, when you download Flash, Adobe will automatically install the Google Chrome browser unless you uncheck the box:

Click to view larger imag

PCicon Software to Download for Windows

Academic Computing Services has identified all software and plug-ins you will need while viewing and completing all online curriculum.

1. Java Download
2. Adobe Reader Download
3. Citrix Receiver Download
4. Quicktime 7.7 Download
5. Shockwave  Download
6. Flash Player 11 Download
7. VLC Media Player Download
8. Respondus Lockdown Browser Download
 Antivirus Coming soon!
 Computrace Coming soon!
 Encryption Software Coming soon!


Follow these simple instructions to install shortcuts to frequently visited sites.

UMMS Help Desk Support

The UMass Medical School Customer Service Help Desk is available Monday through Friday, 7:00 am - 6:00 pm.  Please bring your questions regarding the Student Laptop Program to the UMMS Help Desk.

Contact Info

You may also visit us in person at S1-311.

24/7 Help Desk Support

Technical assistance for Bb Learn is available 24 hours a day, 7 days a week. Self Help and Contact information for assistance with troubleshooting can be found at http://umw.echelp.org.